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Safe Move

The government has amended the Coronavirus (COVID-19) Regulations – allowing people to move home. This includes buying, selling, and letting properties across England. (Specific policies below)

In response to this decision, we have implemented our own SAFE MOVE campaign following the government’s official safe working guidance for our industry and resumed trading.

It’s important to note that whilst our Residential Sales, Letting, Property & Asset Management teams are on hand and ready to help, the safety of our clients, staff and the public will always be our number one priority.

This means that we will constantly review government advice and implement new ways of working and communicating with our clients. As the government advice evolves around the COVID-19 situation and relaxation of lockdown rules, we will keep our clients fully informed and adapt our services accordingly.

All staff across our business have been trained on how to operate in line with the government’s official safe working guidance. You can find our specific policies for viewings, valuations and contractor visits below.

To find out more about our specific safe working practices across each of our divisions please see the sections below or speak to a member of our staff over the phone or by email. Our full list of office contacts can be found here.

Our offices: 

Our offices are now open Monday – Saturday and staffed appropriately.   Face to face meetings will need to be by appointment only to ensure that safe social distancing measures can be adhered to and allow us time to clean meeting spaces.

Our staff:

Whether you are a new client or someone we know well you will still receive the same award-winning service from all of our staff.

Social media:

Our Facebook account is fully up to date with our latest COVID-19 policy information.  Please feel free to contact us through this page, either by commenting or private message, and the team will direct you in the best way relating to your enquiry.

Please note our social media accounts are monitored from 7am – 7pm.

What to expect from us when conducting property viewings.

Property Viewing Policy ›

Information to keep sellers and agents safe.

Property Valuation Policy ›

How we get your property to market safely.

Property Marketing Policy ›

Keeping our colleagues and visitors to our branches safe.

Office Working Policy ›

Information to keep our client facing staff safe.

Staff COVID-19 Guidelines ›

Information for when our contractors visit your property.

Contractor Visits ›

A Health & Safety Executive (HSE) requirement in all office locations.

Risk Assessment ›

Information to keep our clients and other property professionals safe.

Visits by others ›

Need some advice?  Get in touch with the Oxfordshire experts